CONTRACTS AND INFORMATION FORMS
A contract will be signed by both parties before the start of the first dog walk.
A veterinary release form shall also be signed by both parties, this is in case of any emergency that Sirius Dog Stars can take the dog to your veterinary practice, with your consent.
Sirius Dog Stars will hold a copy of the above forms, plus a client information sheet on file, for the duration of any contract set in place and under the jurisdiction of any data protection laws in England and Wales, UK.
PAYMENTS
All payments for the week of the dog walk must be made at the end of that week via bank transfer or cash, an invoice will be given or sent via email.
With dog walk clients we take on short notice, full payment will be made on the day and before the start of the service chosen in full. Failing to do so will result in Sirius Dog Stars cancelling the service. In case a client requires extra time on the agreed date for any of the services, it should be agreed and confirmed by both sides in writing via text or email.
CANCELLATION OR EARLY TERMINATION
Either party may terminate this Dog Walking Contract a minimum of 24 (twenty-four) hours prior to the first scheduled visit without incurring penalties or damages.
Sirius Dog Stars should be made aware of any cancellations or time slot changes 7 days in advance where possible.
Any cancellation by the Owner of scheduled services with less than 24 hours notice, the full price will be charged. *Fees can be transferred to another day/slot if available and at the discretion of Sirius Dog Stars.
Sirius Dog Stars are obliged to give the owner 7 days’ notice in case of any cancellation on their behalf.
Should any dog become aggressive or dangerous, the Walker may terminate this dog walking contract with immediate effect.· Any wrongful or misleading information in the Pet and Owner's information sheets may constitute a breach of terms of this Dog Walking Contract and be grounds for instant termination thereof.
* Sirius Dog Stars reserves the right to stop any services provided at any point in time, should the customer show rude, disrespectful or abusive behaviour towards the owner of the business. Emergency cancellations from both parties are subject to discussion.
The owners’ responsibility is to make sure their dog is microchipped and to have tags with their owners contact details.
All vaccinations should be up to date and the dog is dewormed and flee free.
The Client needs to make Sirius Dog Stars aware immediately of any infectious or contagious disease their dog/pet is affected by. Failing to do so, will result in this Client's full financial responsibility for the consequences it might cause to other owners and their pets.
NOTE:
Sirius Dog Stars has the right to refuse their services if there is no proof of vaccinations or if vaccinations are expired/incomplete.
DOG WALKING
Bitches, while in season or pregnant, will not be accepted for walks.
Intact male dogs over 12 months are subject to assessment and discussion according to their behaviour towards other males.
LIABILTY
The Walker accepts no liability for any breach of security or loss of or damage to the Owner’s property if any other person has access to the property during the term of this agreement.
The Walker shall not be liable for any mishap of whatsoever nature which may befall a dog or caused by a dog who has unsupervised access to the outdoors.
The Owner shall be liable for all medical expenses and damages resulting from an injury to the Walker caused by the dog as well as damage to the Owner’s property.
The Walker is released from all liability related to transporting dog(s) to and from any veterinary clinic or kennel, the medical treatment of the dog(s) and the expense thereof.
INDEMNIFICATION
The Owner will not blame and payback the Walker against any and all costs, expenses, losses, liabilities and claims arising from said dog’s behaviour.
EMERGENCIES
In the event of an emergency, the Walker shall contact the Owner at the numbers provided to confirm the Owner’s choice of action. If the Owner cannot be reached, the Walker is authorized to:· Transport the dog(s) to their listed veterinarian practice.
Request on-site treatment from their veterinarian
Transport the dog to an emergency clinic if the previous two options are not feasible.
SECURITY
The Walker warrants to keep safe and confidential all keys, remote control entry devices, access codes and personal information of the Owner and to return same to the Owner at the end of the contract period or immediately upon demand.
In case the keys to access the client's property are not provided in time, that day's service will be charged in full.
After the agreed end time of the service signed by both parties (Sirius Dog Stars), the client agrees to not claim the loss or non-return of the keys to their property unless proven otherwise.
WHOLE AGREEMENT
This Dog Walking/Pet Siting/Pet Visits Contracts, Pet’s and Owner's information sheet(s), the Veterinary Release Form, Consent to use pictures and videos, Key attached constitute the sole and entire agreement between the parties with regard to the subject matter hereof and the parties waive the right to rely on any alleged expressed or implied provision not contained therein. Any alteration to this agreement must be in writing and signed by both parties.
ASSIGNMENT
No party may assign any of its rights or delegate or assign any of its obligations in terms of this Dog Walking Contracts without the prior written consent of the other party, except where otherwise stated.
WALKING DOGS OFF LEAD
If agreed to by the Owner, the Walker has permission to walk the dog off lead. By doing so, the Walker agrees to only walk the dog(s) off lead at safe and appropriate times and places.
Sirius Dog Stars is not responsible for any harm or damage to people/other animals caused by pets while under its care. Client confirms that their dog/dogs are in good health and have not shown aggression or threatening behaviour towards people or any other pets.
PLEASE NOTE
All forms and contracts must be signed before the start of any services.
Client should provide an additional contact number to the next of kin in case of emergency before start of each service.
Sirius Dog Stars is only responsible for the pet/pets during the agreed time of the service chosen.
After that, Sirius Dog Stars are not responsible for the dogs wellbeing, nuisance/injuries it might cause to itself, people/other pets/wildlife/neighbourhood, or any damages of the property/ surroundings.
Sirius Dog Stars reserves the right to stop immediately their services to clients who are disrespectful in any way towards the staff, repeatedly ask for cancellations, in case their pet shows any signs of aggression towards people/pets or in case of giving false information to us.
Variation of Terms and Conditions will have no effect unless confirmed by Sirius Dog Stars in writing.
All services of Sirius Dog Stars are provided under necessary Insurance policies. Disclosure and Barring Service Certificate can also be provided for your re-assurance. All transactions are PCI Compliant.
© Sirius Dog Stars 2025